Informed Visibility® Onboarding Webinars – Join Us!

This week, the Postal Service is hosting a series of Onboarding Webinars to help mailers complete their migration to Informed Visibility® (IV®). The sessions are scheduled each day from 11:30 AM EST to 12:30 PM EST Monday through Friday.

Monday’s webinar covered the following topics:

  • Getting access to the IV Mail Tracking & Reporting application
  • Navigating the application
  • Creating a data feed (subscription)
  • Managing servers and contacts in the application address book
  • Resources available on the IV Mail Tracking & Reporting PostalPro page

Click here, to access the recorded session from Monday’s webinar.

The webinars held Tuesday through Friday will feature question and answer sessions with the IV Mail Tracking & Reporting team.

Mailers who need assistance with their migration process should attend one of these webinars.  If you are interested in attending any of the scheduled sessions, please see the attached document titled, “Informed Visibility Onboarding and Question & Answer Schedule,” for the dial-in information for each session.

Date and Time: Topic:
Monday, 12/11 @11:30 AM EST – DONE Demonstration of the onboarding process and high level navigation through the IV application
Tuesday, 12/12 @11:30 AM EST – DONE Question & Answer Session
Wednesday, 12/13 @11:30 AM EST – DONE Question & Answer Session
Thursday, 12/14 @11:30 AM EST Question & Answer Session
Friday, 12/15 @11:30 AM EST Question & Answer Session


As a reminder, the Postal Service is currently removing schedules from the IMb Tracing® legacy system for all mailers who have not requested additional time to transition to IV due to extenuating circumstances. This means, mailers who have not migrated to IV and do not have a mitigation plan in place with the Postal Service will not receive IMb Tracing data going forward. This is the next major step towards the sunset of the legacy system that is scheduled to be retired at the end of December 2017.

For additional information about IV and the migration, the following items may be of particular interest: IV Migration Overview and other available technical resources found on the IV PostalPro webpage.

Remember, the IV Help Desk is ready and prepared to assist mailers with the transition process. Please contact the IV Help Desk at 1-800-238-3150, Option #2, or


Please visit us on the USPS Industry Outreach website.

Thank you for your support of the United States Postal Service. 

Industry Engagement & Outreach/USPS Marketing

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